Shipping & Returns

Shipping Information

All of our products are made to order to ensure quality and reduce waste.

Processing Time
Orders are typically processed within 2–5 business days.

Shipping Time
Once your order has been processed, shipping usually takes 5–10 business days, depending on your location.

Please note that delivery times may vary during peak seasons or due to carrier delays.

You will receive a confirmation email with tracking information once your order has shipped.

Returns & Exchanges

Your satisfaction is important to us.

Because our products are made to order, we do not accept returns or exchanges for reasons such as incorrect size selection or change of mind.

However, if you receive:

• a damaged item

• a defective product

• or an incorrect order

please contact us within 7 days of delivery, and we will be happy to assist you.

To request support, email us at:
info@valuencio.com

Please include your order number and clear photos of the issue to help us resolve it quickly.

Additional Information

• Shipping fees (if applicable) are calculated at checkout

• Orders cannot be modified or canceled once production has started

• We are not responsible for delays caused by the shipping carrier